QPS Audit

Practices seeking certification will undergo an independent assessment. This will be in two parts:

1. A 'desktop' audit will verify that documented procedures are sufficient to meet the Standard. This means, quite simply, that firms will submit their documented procedures to the auditor, who will check that it addresses all requirements of the Standard.
2. An 'on-site' audit will follow to ensure that 'you do what you say you do'.

The audit process has been designed to be a positive experience and, if any weaknesses or gaps are identified, the auditor will highlight these in a constructive manner and, if necessary, return at a later date to check that corrections and improvements have been made. Continuation audits will also be conducted on a regular basis to guard against complacency and to confirm that the practice maintains its 'approved' status.

Firms that have already achieved AS/ISO 9001 accreditation and wish to seek QPS certification will not be required to attend further training, but must complete a desktop audit before certification will be granted.